D, Status of Knowledge Management in Universities in Bangladesh: An Assessment of Four Selected Universities

Jannatul Ferdous; Fahad Zeya; Munmun Muhury

Authors

Jannatul Ferdous Author
Fahad Zeya Author
Munmun Muhury Author

Keywords:

Knowledge Management, Higher Education, Public University, Private University, Bangladesh, Human Capital, Structural Capital, Educational Development.

Abstract

This study explores the current state of knowledge management in universities in Bangladesh, focusing on its challenges and potential solutions for improving the higher education system. A mixed-method approach was employed, combining questionnaire surveys, key informant interviews, and focus group discussions across four selected universities: Daffodil International University, Bangladesh Army International University of Science and Technology (BAIUST), Jahangirnagar University, and Comilla University. The study examines structural and governance capital, including curriculum design, physical facilities, teaching-learning practices, student performance assessment, and student support services, alongside human capital factors such as recruitment, training and development, career development, and research facilities.

The findings indicate that private universities generally received more favourable assessments than public universities in several areas, particularly curriculum development, physical facilities, teaching-learning practices, recruitment, and career development. However, both public and private universities face challenges related to research facilities, institutional support, training opportunities, and the effective implementation of knowledge management practices. The study recommends adopting digital technologies and learning management systems, improving research infrastructure, strengthening faculty and staff development, modernising curricula and assessment methods, and fostering collaboration with businesses and community organisations. It concludes that effective knowledge management is essential for improving academic quality, strengthening human capital, and advancing Bangladesh towards a knowledge-based society.

Author Biographies

Jannatul Ferdous

Associate Professor, Department of Public Administration, Comilla University, Cumilla-3506, Bangladesh.
Fahad Zeya

Assistant Professor, Department of Finance and Banking, Comilla University, Cumilla-3506, Bangladesh.
Munmun Muhury

Teacher Trainer, National Academy for Educational Management (NAEM), Dhanmondi, Dhaka-1205, Bangladesh.

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